FAQ

1. What time is check-in and check-out?

Check-in time is from 2:00 PM and check-out is by 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.

2. Is breakfast included in the room rate?

No, complimentary breakfast is included in all standard room bookings unless specified otherwise during promotions.

3. Do you allow pets?

Unfortunately, pets are not allowed at KBS Resort to ensure the comfort of all guests.

4. Is there free Wi-Fi available?

Yes, we offer free high-speed Wi-Fi throughout the resort including all rooms and common areas.

5. Do you offer airport pickup?

NO, airport transfers can be arranged at an additional cost. Please contact our support team at least 24 hours in advance.

6. Can I cancel or modify my reservation?

Cancellations and modifications are subject to our cancellation policy. Please refer to your booking confirmation or contact our reservations team for details.